Privacy Policy
Effective Date: November 5, 2025
Last Updated: November 5, 2025
Introduction
JL Home Builders ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at jlhomebuilderspgh.com, use our services, or interact with us. By using our website or submitting information to us, you consent to the practices described in this policy.
Information We Collect
We collect information that you voluntarily provide to us when you express interest in obtaining information about us or our services, request a consultation, or otherwise contact us.
Personal Information:
When you submit a contact form, request an estimate, or schedule a consultation through our website, we may collect the following personal information:
Your name, email address, phone number, street address, city, state, zip code, details about your remodeling project, your budget range, preferred contact method, and any other information you choose to provide in messages or forms.
We collect this information solely to respond to your inquiries, provide you with the services you've requested, and communicate with you about your home remodeling project.
Automatically Collected Information:
When you visit our website, we may automatically collect certain technical information about your device and how you interact with our site, including your IP address, browser type and version, operating system, pages you view, time spent on pages, links you click, and referring website addresses. This information helps us improve our website functionality and user experience.
How We Use Your Information
We use the information we collect for various legitimate business purposes, including:
Service Delivery:
To respond to your inquiries and consultation requests, schedule in-home consultations and appointments, provide project estimates and pricing information, communicate about your remodeling project throughout the process, answer questions about our services, and follow up on service requests.
Business Operations:
To operate and maintain our website, improve our services and customer experience, understand how visitors use our website, analyze trends and gather demographic information, send you updates about your projects or services, and maintain records of our business interactions.
Legal Compliance:
To comply with applicable laws, regulations, and legal processes, protect our rights, property, and safety, and prevent fraud or illegal activities.
We will not use your information for any purpose that is materially different from those listed above without your explicit consent.
How We Store and Protect Your Information
We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction.
Data Storage:
We do not store your personal information on our own servers. Information you submit through our contact forms is transmitted directly to our business email system and is handled in accordance with standard email security practices. We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Security Measures:
While we use reasonable measures to protect your information, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
Information Sharing and Disclosure
We respect your privacy and do not sell, trade, rent, or otherwise share your personal information with third parties for their marketing purposes.
We may share your information only in the following circumstances:
Service Providers:
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
Legal Requirements:
We may disclose your information if required to do so by law, court order, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers:
If JL Home Builders is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and provide choices regarding your information.
With Your Consent:
We may share your information with third parties when you have given us explicit permission to do so.
Third-Party Services and Links
Our website may use third-party services to enhance functionality and improve user experience:
Google Analytics:
We use Google Analytics to understand how visitors interact with our website, analyze traffic patterns, and improve our services. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. The information collected is used only to improve our website. For more information about Google Analytics' privacy practices, visit https://policies.google.com/privacy.
Google reCAPTCHA:
We use Google reCAPTCHA to prevent spam and abuse on our contact forms. reCAPTCHA collects hardware and software information and sends it to Google for analysis. For more information, visit https://policies.google.com/privacy.
Web Hosting Services:
Our website is hosted by a third-party hosting provider that may have access to certain technical information related to our website's operation.
Third-Party Links:
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site.
What Are Cookies:
Cookies are small text files that are placed on your device by websites you visit. They are widely used to make websites work more efficiently and provide information to website owners.
How We Use Cookies:
We use cookies to remember your preferences, understand how visitors navigate our website, analyze which pages are most popular, improve website functionality and performance, and enable certain features of our website.
Types of Cookies We Use:
Essential cookies that are necessary for our website to function properly, analytics cookies that help us understand how visitors use our website, and functional cookies that remember your preferences and settings.
Your Cookie Choices:
You can control and manage cookies through your browser settings. You can choose to block or delete cookies, though this may affect some website functionality. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that if you disable cookies, some features of our website may not function properly.
Your Privacy Rights
You have certain rights regarding your personal information. Depending on your location and applicable laws, these rights may include:
Access:
You have the right to request information about the personal data we have collected from you, including what information we collect, how we use it, and with whom we share it.
Correction:
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion:
You have the right to request that we delete your personal information, subject to certain legal exceptions.
Opt-Out:
You have the right to opt out of receiving marketing communications from us. You can unsubscribe from our emails by clicking the "unsubscribe" link at the bottom of any marketing email we send you.
Withdrawal of Consent:
Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
Data Portability:
You may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law. Please note that we may need to verify your identity before processing certain requests.
Children's Privacy
Our website and services are not directed to, and we do not knowingly collect personal information from, individuals under the age of 18. Our services are intended for adults seeking home remodeling services. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information as soon as possible. If you believe we have collected information from a child under 18, please contact us immediately.
California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). These rights include the right to know what personal information we collect, use, and disclose, the right to request deletion of your personal information, the right to opt-out of the sale of your personal information (note: we do not sell personal information), and the right to non-discrimination for exercising your privacy rights.
To exercise these rights, please contact us using the information below. We will not discriminate against you for exercising your rights under the CCPA.
Do Not Track Signals
Some web browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. Our website does not currently respond to "Do Not Track" signals or similar mechanisms.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy. If we make material changes that significantly affect your privacy rights, we will provide additional notice, such as posting a prominent notice on our website or sending you an email notification.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
International Users
Our website and services are operated in the United States and are intended for users located in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using our website, you consent to the transfer of your information to the United States.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
JL Home Builders
527 McNeilly Rd
Pittsburgh, PA 15226
Phone: 412-450-2874
Email: info@jlhomebuilders.com
We will make every effort to respond to your inquiry promptly and address any concerns you may have about your privacy.
Consent
By using our website, submitting information through our contact forms, or otherwise providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.